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GROWTH READINESS

We made our Camps more inclusive for participants and parents

CHILD/YOUTH

Launched evening Child Care 2 nights a week

1,800

INCREASE FROM 2022

PARTICIPANTS

50%

CAMPS

CHILD CARE

30%

We revamped our teach pool allocations to allow public to use the pool during peak times.

GROWTH RATE

AQUATICS

PUBLIC USERS UTILIZED THE SPACE

11,000

REGISTRANTS IN 2023

PERSON INCREASE FROM 2022​

SPORT & FITNESS

604

83

Get RIPPED!® 

exclusively at MNPCSC

3433 SPORT PERFORMANCE

GROUP FITNESS

INNOVATIVE PROGRAMS

SAFETY

Launched our internal online Near Miss Reporting system

EMAIL MARKETING

Launched Pardot to enhance and target communications to our customers so that they receive communications of most interest to them

VOLUNTEER PROGRAM

  • Hired a Volunteer Coordinator to manage new Volunteer Program and as a result we have hired 9 volunteers to paid staff.

 

  • Engaged 66 people that contributed more than 3800 hours in volunteer time

LEADERSHIP TRAINING

  • Introduced a new career pathing program for the Centre’s Coordinators to continue to develop their skills and position them for growth in the organization

  • Invested in a new leadership development program for our managers and directors to continue to build their skills and deliver excellent service to our customers

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